Customer Support
Holiday Advisor
Meet our exclusive support program
A real person as your private holiday advisor - not an automated service - with all day service available during your stay - using a phone at the villa - like the reception desk in hotels.
This service is free and exclusive to etouri customers.
Support Phone Line
Use any of our local numbers. Your Holiday Advisor is available 9.00am to 10.00pm (GTM +3) and anytime in case of an emergencies.
Advisor email
Feel free to contact your holiday advisor at [email protected].
Phone in the Villa
Your Holiday Advisor is one call away using our dedicated telephones that are installed in most of our properties - like the reception desk in hotels.
Etouri Chat
Contact your holiday advisor with our chat service. Also possible to use:
SMS,
Facebook Messenger,
Whatsapp* .
and while you are in Crete...
Visit our offices located in the heart of Rethymno's old town.
Etouri Club